Privacy Policy
Last Updated: October 14, 2025
At Sign Expert, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website thesignexpert.ca or engage with our services.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
A. Personal Information
When you contact us, request a quote, or use our services, we may collect:
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Name
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Email address
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Phone number
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Business name
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Address or project location
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Any additional details you voluntarily provide
B. Non-Personal Information
We may automatically collect certain non-identifiable information, such as:
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Browser type and version
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IP address
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Device type
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Pages visited on our website
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Time spent and interactions on our site
This helps us improve user experience and website performance.
2. How We Use Your Information
We use the collected data to:
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Provide, operate, and maintain our services
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Process inquiries and quotes
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Communicate updates, offers, and project details
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Improve website functionality and customer support
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Ensure security and prevent fraud
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
We implement reasonable physical, electronic, and managerial procedures to safeguard your data. Your information is stored securely and accessed only by authorized personnel.
However, please note that no method of data transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance browsing experience. Cookies help us understand user behavior, personalize content, and improve website performance.
You can modify your browser settings to decline cookies, but this may affect site functionality.
5. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal data.
6. Your Rights
You have the right to:
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Access and request a copy of your personal data
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Request corrections to inaccurate or incomplete data
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Withdraw consent for marketing communications
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Request deletion of your data (where applicable)
To exercise these rights, please contact us at contact@thesignexpert.ca.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact:
Sign Expert
📍 10694 City Pkwy Unit 2A, Surrey, BC V3T 4C7
📞 (672) 771-0356
✉️ contact@thesignexpert.ca
🌐 thesignexpert.ca